Diary management, including organising internal/external meetings Arranging conference calls and video conferences internally and externally Booking and making all necessary arrangements for complex domestic and international business travel Handling expenses using Concur system – with a general understanding of the bank’s policies Develop knowledge of SLT/Team clients, transactions and specific individuals Establish professional and effective communication at all levels with internal stakeholders, assistants in your area and cultivating relationships with external clients and their assistants Handling sensitive and confidential material and information Manage professional responses to telephone calls, taking ownership of queries Management of email system, prioritising and responding where appropriate Team offsite and event planning Coverage for vacation across the admin support team