HGV Service Receptionist / HGV Service Advisor Location: Heathrow Basic Salary: £34,000 (Depending on experience) Overtime, upto £37,500 OTE Shift: Monday - Friday (7:00am - 4:00pm) / 1 in 2 Saturday Mornings as Overtime (7:00am - 1:00pm) Our client is a specialist, reliable and reputable Commercial Vehicle Company based in and around Heathrow. They are seeking a passionate and dedicated HGV Service Receptionist / HGV Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. There is also opportunity to progress within this role for a motivated individual. As a HGV Service Receptionist / HGV Service Advisor, you will be required to undertake the following: Answer incoming telephone calls to the site. Greet all visitors to the site. Ensure all customer bookings are consistently and accurately recorded. Managing customer inspection schedules – liaising with the customer and workshop and managing the daily dairy. Keep customers informed of progress reports. Use a computerised Management System, and respond to emails from customers, contractors, and other sites. Completing Invoicing and filing Rasing Job cards and dealing with bookings Obtaining order numbers and allocating it correctly As a HGV Service Receptionist / HGV Service Advisor you should hold: Experience in the motor trade industry. A broad understanding of vehicles, servicing, and maintenance. Full Clean Driving Licence Responsive and willing to learn, receive training, developing both yourself and those around you. Able to prioritise your own workload and support the team. Excellent relationship skills with both colleagues and customers alike. Remaining calm under pressure in a fast-paced environment. Package and Salary details: Competitive Salary Overtime rates Company Pension Excellent Holiday Allowance Career Development Training and Progression Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service