Home > Jobs > Contracts and Works Coordinator
Contracts and Works Coordinator
Job Description
Our client, a provider of safe homes, is recruiting for an experienced administrator to join the team as a key point of contact for external contractors and internal stakeholders in relation to CCTV and Access Control Systems.
You will provide administration support to the team, deal with contractors, and attend meetings to liaise with contractors regarding contracts and regulatory bodies.
A driving license is ideal for this role.
* Manage external CCTV and Access Control system contractors, monitor performance, address queries, identify areas of improvement, and provide feedback.
* Enable and support a smooth handover of assets, ensuring all CCTV and Access Control systems passwords are securely held.
* Investigate spending to ensure compliance with procurement.
* Work with relevant contractors to resolve internal and external customer queries relating to works orders in a timely manner, always putting the customer first.
* Maintain the asset information of service contracts and ensure cyclical maintenance occurs.
* Attend meetings as required to provide additional information relating to the administration of contracts and/or functions, including liaising with regulatory bodies.
* Be responsible for raising works orders, raising purchase orders, and facilitating the approval of invoices, playing a pivotal role in ensuring timely payments to our external subcontractors.
* Proactively monitor ‘open’ works orders and chase contractors for invoices.
* Update the housing management system to ensure programs are delivered and maintained in accordance with policies and procedures.
* Retain detailed records of maintenance information, certificates, and works-related documentation in an efficient manner.
* Undertake any other duties commensurate with the role.
Knowledge, Skills, and Experience Required
* Excellent verbal and written communication skills with the ability to communicate with a wide range of individuals including residents, contractors, and colleagues at all levels.
* An innovative approach to challenges with strong negotiation and influencing skills and a commitment to customer care.
* A knowledge of regulatory and mandatory obligations with respect to housing maintenance.
* Full driving license and/or the ability to travel in a timely and efficient manner to visit customers, sites, and attend meetings, frequently located in areas not covered by public transport.
* Confidence in using data entry and work scheduling systems or similar data software programs.
* A good working knowledge of Microsoft Office packages including Outlook, Word, and Excel.
* Ability to work under pressure and prioritize workloads to deliver an efficient service.
Working Hours
* Monday to Friday
#J-18808-Ljbffr