Chestnut Technology Partner
Main Roles & Responsibilities
* To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support.
* To provide onsite technical support to school customers, working in partnership with schools to improve teaching and learning outcomes.
* To assist with developing new products and systems to improve schools ICT provision.
* To help with installation and upgrade of school infrastructure, broadband, and audio-visual systems.
* To assist with delivering larger installations and projects.
* To monitor internal ticket systems and proactively monitor school systems and backups.
Key Requirements:
* Excellent communication skills, both via telephone and in person.
* Previous experience in an IT based or customer service role.
* UK Driving licence and access to a vehicle.
Job Type: Full-time
Pay: £24,000.00-£26,000.00 per year
Benefits:
* Additional leave
* Company pension
* Sick pay
Schedule:
* Monday to Friday
Experience:
* Customer service: 1 year (preferred)
* IT support: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Location:
* Hereford and Worcester (required)
Work Location: On the road