What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
About the role:
Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.
As a Triage & Early Interventions Officer Assistant you will:
1. Assist the caseworker in answering the telephone and contacting clients as required
2. Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
3. Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
4. Communicate with victim's in a written format, inc...