Title: Process Excellence Lead
Company: Everest Advisors (UK), Ltd.
Job Category: Underwriting
Job Description:
To assist the Head of Process Excellence and work with the International Heads of Operations to:
1. Continually improve the efficiency, effectiveness, and quality of business and Operational processes.
2. Standardize processes across international insurance.
3. Support the International Head of Process Excellence in wider activities.
Key Accountabilities:
1. Process documentation: Creating process maps, procedures, and workflows that accurately reflect the current processes in place. Effective process documentation is critical for ensuring that employees understand the processes they are responsible for and can follow them consistently, which in turn contributes to operational efficiency and effectiveness. Assist in developing solutions that allow for improved efficiency or increased productivity.
2. Process Improvement: The successful candidate will be responsible for supporting the Process Excellence Head in developing and implementing process improvement initiatives that align with the strategic objectives of the International Operations division and the Everest Business Centre. This includes identifying areas for improvement, reducing administrative tasks for Underwriting, analyzing existing processes, designing and implementing new processes, and monitoring and reporting on the effectiveness of these processes.
3. Stakeholder engagement: Collaborate with stakeholders across the organization to gather information on existing processes and areas of concern.
4. Training Coordination: Identify training gaps and coordinate training sessions.
Skills & Abilities:
1. Demonstrable experience of working in an agile delivery/matrix management environment within the insurance/financial services industry.
2. Experience in Lean/Six Sigma methodologies, preferably with a Green Belt qualification or Lean equivalent.
3. Good understanding of Insurance Underwriting across various Classes of Business.
4. Good numerical and analytical skills, able to identify and constructively challenge current ways of working, processes, and procedures.
5. Ability to identify, track, and enable the achievement of the planned initiatives and intended outcomes of a program and associated projects.
6. Excellent stakeholder management skills, including proactive communication, ability to translate best practice and recommendations into practical solutions.
7. High degree of organization, task planning, and time management.
8. Experience of working on a number of high complexity change initiatives/projects.
Type: Regular
Time Type: Full time
Primary Location: London
Additional Locations: Dublin, Ireland; Madrid, Spain
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