Job title: Claims Handler - Personal Injury
Salary: £45,000
Location: York, Glasgow or Colchester - Hybrid
OVERVIEW
We're working with a prominent insurance company to identify an experienced Claims Underwriter with a specialism in non-motor injury claims to join their organisation. The successful candidate will manage a portfolio of personal injury and medical malpractice claims, ensuring top-tier service delivery to both customers and key brokers.
RESPONSIBILITIES
Fully manage a portfolio of personal injury and medical malpractice claims from initial notification to resolution.
Review and confirm their policy coverage position.
Develop and implement claim strategies, including the selection and management of external advisers and experts.
Liaise and negotiate with customers, brokers, claimants, and their representatives.
Demonstrate excellent file handling and claims management through proactive portfolio management, accurate reserving, and effective risk and indemnity costs management.
Promote and deliver a continuous improvement culture within the UK Casualty Claims team to enhance the customer experience.
Collaborate with underwriters to support business development and product enhancement.
Contribute to the continuous improvement of our C...