Job Description
We are recruiting for an Operations and Membership Services Administrator which is based in Glen Parva with parking and once you pass your probation this role is hybrid. This position offers a salary of £25,000, full-time, permanent employment with a hybrid work pattern. The job entails a mix of administrative support, membership services, and team collaboration responsibilities.\n\nHere's a summary of the key duties and qualifications:\n\nKey Responsibilities:\n\nOperational and Administrative Support:\n\nAssist the Head of Finance and Operations with administrative tasks (scheduling, meeting arrangements, report preparation).\n\nHandle document and report formatting, incorporating research and data analysis.\n\nKeep organised records in compliance with GDPR.\n\nSupport project tracking and coordination.\n\nMembership Services:\n\nAct as the first point of contact for membership queries (phone, email).\n\nManage membership applications, payments, and financial transactions.\n\nProcess and verify licenses and handle related paperwork.\n\nMaintain membership databases and support licensing processes.\n\nProvide outstanding customer service to members.\n\nTeam Collaboration and Additional Duties:\n\nAct as a liaison for the Head of Finance and Operations.\n\nSupport cross-department collaboration and operational efficiency.\n\nAssist with other duties as directed by management, including support for the CEO.\n\nDesired Skills:\n\nOrganisational skills with attention to detail.\n\nExcellent communication (both written and verbal).\n\nProficiency in Office 365 and HubSpot.\n\nAbility to handle multiple tasks and prioritise effectively.\n\nKnowledge of GDPR and experience with data handling.\n\nA professional and friendly demeanour.\n\nBenefits:\n\nEnhanced leave package (20 days annual leave + public holidays, birthday, and Christmas closure).\n\nHealth care, CPD support, well-being benefits, and a better-than-average employer pension contribution.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website