Join The Team as a Sales Administrator Are you an organised and detail-oriented professional with a passion for customer service and administration? Do you thrive in a fast-paced environment and enjoy working with high-profile clients? If so, we want to hear from you Edwards Employment Solutions Ltd is proud to partner with a leading distributor of fast-moving consumer goods, supplying some of the biggest retailers in the UK. With a dynamic and innovative team, we are committed to delivering exceptional service and fostering a collaborative, supportive work environment. The Role - Sales Administrator: As a Sales Administrator for the National Account Team, you’ll play a key role in ensuring the smooth processing of customer orders and maintaining strong relationships with national retailers. Your responsibilities will include: ✅ Processing and uploading new orders accurately using Shopify (full training provided). ✅ Liaising with customers via phone and email to arrange deliveries, send order acknowledgments, and respond to queries. ✅ Coordinating with the Purchasing team regarding inventory levels. ✅ Assisting with customer enquiries and providing high-level customer service. ✅ Supporting marketing campaigns and attending exhibitions when required. ✅ Maintaining accurate customer records using a bespoke CRM system (full training provided). ✅ Collaborating with the finance department to ensure smooth operations. ✅ Arranging refreshments for client meetings and providing general administrative support. What We’re Looking For - Sales Administrator Excellent verbal and written communication skills. Strong computer skills, including experience with CRM systems and Excel. A keen eye for detail and experience in administration. A customer-focused mindset with a proactive approach to problem-solving. The ability to work well under pressure in a fast-paced environment. Perks & Benefits - Sales Administrator Our clients believe in taking care of our employees and offering fantastic benefits, including: Life Insurance: A lump sum payment of 3x basic salary from day one. Health & Wellness Support: 24/7 GP consultations, fitness plans, mental health support (up to 4 therapy sessions), and online health checks. Generous Discounts: 40% off selected products. Company Equipment: Mobile phone and laptop provided to support your work. Holidays: 20 days of annual leave plus Bank Holidays. Career Development: Access to comprehensive training and clear career progression pathways. Office Perks: Free barista coffee, tea, and a fully equipped canteen. Fresh Fruit Deliveries twice a week. Referral Programme: Earn rewards for referring talented friends and colleagues. This is a fantastic opportunity to join a forward-thinking company where your contributions are valued, and your career can flourish. ✅ Apply today with a current CV and be part of something great