At SD Worx, we pride ourselves on delivering people solutions that bring value to our clients and their employees. Our team of experts works collaboratively across multiple locations to provide seamless, efficient payroll services across multiple countries. We're looking for a Customer Relationship Executive to join our International Customer Support team. In this role, you'll be responsible for providing expert international customer support, managing cases in accordance with global SLAs/KPIs, overseeing adherence to payroll calendars, and training customers on effective use of our tools. You'll also respond to and triage customer queries, ensuring timely resolutions and escalation management. Additionally, you'll coordinate non-recurring payroll services and tax year-end offerings for international clients, share legislative updates with clients, maintain accurate operational procedures, drive process improvements, ensure compliance with data protection standards, participate in client calls, and support transitions for new clients. If you're passionate about building long-lasting relationships with international customers, have a good basic knowledge of Microsoft Word, Outlook and Excel, and possess basic numerical skills, we encourage you to apply. The estimated salary for this position is around €45,000 - €60,000 per year, depending on location and experience.