Main area: Administration
Grade Band: 2
Contract: Fixed term: 12 months (to cover maternity leave)
Hours: Part time - 30 hours per week (Monday - Friday)
Job ref: 229-IC-6963574
Employer: Wye Valley NHS Trust
Employer type: NHS
Site: Sarum House
Town: Hereford
Salary: £23,615 pa pro rata
Salary period: Yearly
Closing: 04/03/2025 23:59
Specialist Nurses Administrator
Band 2
Job Overview
An exciting opportunity has arisen for a motivated and enthusiastic individual to support the Specialist Nurses department as an Administrator covering maternity leave up to the end of February 2026 as a Band 2 (indicative). The required hours of the post will be 30 hours a week. This is a busy role supporting five clinical teams within the Specialist Nurses Departments; this includes Bladder and Bowel, Epilepsy, Lymphoedema, Multiple Sclerosis, and Parkinson’s.
We are looking for an individual who will be highly motivated to take on a new challenge; in return, this post will offer excellent training opportunities. We are an innovative team always looking at ways to improve how we support our patients and colleagues.
The successful candidate will require excellent communication skills and be willing to be adaptable and flexible to meet the needs of the service. The individual must also have the ability to work as part of a team and have the desire to provide a first-class service for our patients and the clinical teams.
Previous experience of working within a Healthcare environment is desirable but not essential.
Main Duties of the Job
* To assist in the provision of an effective administrative service to support clinical departments and teams.
* Schedule appointments into appropriate clinical sessions under the supervision of the coordinator/team leader.
* To schedule patients' clinics using the criteria set by the Trust and the clinical specialty, identifying capacity shortfalls.
* Working in conjunction with colleagues, service users, and stakeholders to provide an efficient clerical support service, ensuring this is patient-focused and that patients receive a compassionate and professional service.
Working for Our Organisation
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust, and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster, and Ross-on-Wye.
We are a progressive and forward-looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Our values - Care, Accountability, Respect, and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Detailed Job Description and Main Responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Education & Qualifications
* Good General Education (e.g., GCSE English and Maths A-C) or GCSE Level 9-4
Skills, Knowledge & Abilities
* Ability to effectively communicate both verbally and in writing to a wide range of people
* Ability to manage workload without supervision
* Ability to meet tight timelines and deadlines
* Excellent telephone manner
* Good general IT knowledge and computer/keyboard skills
Experience
* Experience of working in a busy office/customer care environment
* Previous experience dealing with the public
Personal Attributes
* Excellent interpersonal skills
* Ability to work as part of a team
* Professional approach to work and colleagues
* Flexible and reliable
Contact Information
Name: Annette Maxwell
Job title: Specialist Nurse Admin Lead and MS Coordinator
Email address: annette.maxwell@wvt.nhs.uk
Telephone number: 01432 677349
Hours of work: Monday - Friday 08.30 - 16.00
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