Job Summary
1 x fixed term 12 month 37.5 hours position available.
The successful candidate will join our accomplished team, supporting the organisation to deliver safe and effective care to our patients, through sourcing and engaging our Bank and Agency workforce, across a variety of different specialties and professions.
The individual will possess excellent interpersonal skills and have the proven organisational skills required to work in a fast-paced and challenging environment. We need a resilient, customer-focused and flexible individual to join the team, so that we can continue to meet the demand that exists for our services.
Main duties of the job
We are looking for an individual with strong IT skills and the ability to manage the expectations of both our managers and temporary workers. You will be able to flex what you do, changing priorities at a moment's notice. Negotiating with agencies will be part of your role, so we need to be sure that this works for you.
About Us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals. From 1st July, we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations.
Our Vision Is To Deliver 5 Star Patient Care:
1. CARE that is evidence-based, high quality and compassionate
2. SAFETY that is of the highest standards
3. COMMUNICATION that is open, inclusive and respectful
4. SYSTEMS that are efficient, patient-centred and reliable
5. PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our Achievements Include:
1. Trust rated Outstanding by CQC Inspection August 2018
2. Top 100 places to work in the NHS
3. Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Job Description
Job responsibilities
HR Service Delivery
1. Ensure all required paperwork and authorisation is in place regarding the engagement of a temporary worker.
2. Ensure all IT systems are utilised and maintained regarding the recording and processing of temporary staffing including BankStaff and HealthRoster.
3. Negotiate rates of pay with agencies to ensure they are in line with the agency framework and NHS Improvement rules.
4. Undertake interviews for bank staff as required ensuring all documentation and paperwork is completed as per the Recruitment Policy and Process.
5. Keep relevant individuals up to date with progress of identifying and booking temporary workforce.
6. Escalate delays or issues to the Temporary Workforce Team Leader and Temporary Workforce Manager, where appropriate.
7. Timely escalation of any cases that require a risk assessment or action.
8. Ensure that your own workload is managed and planned in accordance with department key performance indicator schedules and deadlines.
9. Respond to payroll issues and annual leave requests for Bank / Agency staff within the Trust.
10. Provide an advisory service on best practice in temporary workforce to operational teams within the Trust.
11. Provide support to customers as appropriate referring any HR or payroll related queries to the relevant department.
12. Support the retention programme by undertaking administrative activities.
13. Attend/participate in recruitment events and open days, as required.
14. Support the provision of on-boarding activities for all temporary workforce new starters.
Service Improvement & Changes
1. To participate in service improvement programmes as directed.
2. To contribute to a culture of continuous improvement and development for both the service and the team.
Communications and Staff Involvement
1. Proactively seek feedback regarding the service from both managers and temporary workforce.
2. Build relationships with a variety of stakeholders and customers.
3. Support the delivery of the Bank welcome meetings and drop-in sessions.
4. Utilise social media to engage and communicate with the Trust's temporary workforce.
Teamwork and Development
1. Develop own skills and knowledge and contribute to the development of others.
2. Provide cross cover for all areas in temporary workforce when required.
Professional Responsibilities
1. To adhere to the rules and procedures regarding temporary workforce.
2. To provide a professional, courteous and efficient temporary workforce service to Trust departments and the temporary workers.
Person Specification
Qualifications Essential
1. GCSE qualification in English and/or equivalent qualifications and or equivalent experience.
Desirable
1. CIPD Level 3 and/or other relevant experience/qualification.
2. European Computer Driving Licence (ECDL)
3. NVQ Level 3 Business Administration or equivalent level of qualification.
Knowledge & Experience Essential
1. Administrative experience
2. Knowledge and experience of maintaining IT systems.
Desirable
1. NHS experience
2. HR/Recruitment experience
3. Use of HR Information systems.
4. Workforce information experience.
Skills Essential
1. Ability to work as part of a team
2. Customer service skills
3. Ability to keep clear and concise records.
Other Essential
1. Achievement focused - ability to set targets and get things done.
2. Displays the Trust values.
3. Customer focused.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Hilldale, Dicconson Way, Wigan Road, Ormskirk, L39 2AZ
Employer's website
Mersey and West Lancashire Teaching Hospitals NHS Trust #J-18808-Ljbffr