HEAD OFFICE Client Services Administrator Client Services Administrator Canary Wharf Medical Centre | Administration | Permanent | Full time Up to £28,000 per annum depending on experience 40 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you. We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and word. You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role. The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus. As our Client Services Administrator you will: Form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible Have strong communication skills with clients and employees both face to face, by telephone and written correspondence. As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team. To tour prospective clients around the facilities To complete monthly KPIs Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, pleaseearly to ensure you are considered for the post. It starts with you. Location London - London Contract type Permanent Reference JR0086578 REWARDS & BENEFITS Helping you be and feel your best. Annual Leave 25 days Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service. Nuffield Health Healthcare Plan Membership is free for employees and you can add partner and dependants at your own cost. eligibility criteria applies. Financial Wellbeing A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights. Cycle to Work Scheme Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike. Gym Membership Free membership to any Nuffield Health gym, plus discounted memberships for family members. Online GP Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.