Dakota Hotel based in Manchester City Centre have an exciting opportunity for a new senior manager to join our award-winning team in the role of Bar & Grill Manager.
The chosen candidate will be entrusted with overseeing quality and service standards through all of our Bar & Grill operations, including our Grill, Bar, Champagne Room, Cigar Terrace, Room Service, and Outdoor Terrace.
CONTRACT AND PAY RATE
The gross annual salary is £35,000 plus an annual incentive bonus to earn up to £3,000. The role carries a permanent contract of a minimum of 45 hours per week and typical shifts will be varied, working any 5 days out of 7 including working weekends.
PRIMARY ROLE RESPONSIBILITIES
Reporting to the Hotel Manager, the role of Bar & Grill Manager is responsible for overseeing the levels of service delivered across all food and beverage areas as well as being a hands on operational leader driving excellence within our Bar & Grill team. The primary responsibility of the role includes:
* Our Bar & Grill is the ‘heart and soul’ of our operation. You will be the custodian of this, running and overseeing services across F&B, ensuring the highest levels of service to all guests, delivering on-the-job coaching to our team, always having a hands-on approach to service and hosting, driving standards at all times.
* As a senior manager within the business, undertake the role of Duty Manager as assigned, and work closely with colleagues within the management team, especially our Head Chef.
* Drive our dynamic sales culture with a global perspective of our hotel: driving Food & Beverage revenue through seamless collaboration across all departments. Work closely with Sales, Reception, and beyond, fostering a 'can-do' attitude to create exceptional guest experiences and maximize growth opportunities
* Drive the operational running of our Bar & Grill including managing payroll by overseeing the development of the rota and approving them, managing the bookings diary, sequence of service, as well as driving a culture of sales through service. Maintain and have a full understanding of supplier contracts, overseeing the accurate completion of accurate stock takes and effective orders.
* Be the direct line manager for the Assistant Restaurant Manager and Assistant Bar Manager as well as the F&B reservations/host team. Always be working to develop their knowledge and enthuse the entire team with all your passion for food and beverage.
* Work closely with HR to support the journey of all F&B team members by being involved in the interview process, ongoing training, holding appraisals, and conducting frequent one-to-one meetings. Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of guest service throughout the Bar & Grill operation.
BENEFITS
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
* 40 per cent off stays at any Dakota
* 25 per cent off drinks and dining at any Dakota
* Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
* Access to discounted gift card platform
* Support from our inhouse Mental Health Champions
* Additional holiday day on the first anniversary of your employment.
* Family-friendly flexible working options
* Meals on duty and uniforming
* £200 bonus to recommend a friend to join our team
* £10 bonus every time you are mentioned on Trip Advisor
* Free bi-annual eye testing for users of display screen equipment
* Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
* Access to a suite of external, certified resources via our Learning Management System
* Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
* Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.
We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* At least three years’ experience as a Restaurant Manager or above in a similar calibre of full-service restaurant.
* At least one years’ experience in a leadership position overseeing beverage in a cocktail bar environment.
* A minimum of three year’s experience in writing rotas, delivering training, and daily people management.
* Demonstrable experience in writing wine lists and beverage menus and F&B revenue maximisation.
* Fully flexible in working shifts including evenings and weekends.
* Experience working in a hotel environment including being a Duty Manager.
* Comprehensive knowledge of wines and spirits.
* Be able to be physically active in your role, standing for much of your shift and working at pace.
* An enthusiastic individual who will promote our culture of positivity.
* Be task oriented with a great pride for the work they do and attention to detail.
* Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send us your up to date CV.
Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!
For more information on our luxury hotel, please visit our:
* Website
* Dakota Hotels Instagram or Dakota Manchester Instagram
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Trip Advisor
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Facebook page