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Receptionist (Part-Time, 20 hours, Mon - Thurs)
Reference: APR20256438
Expiry date: 2025-05-08 22:59:00.000
Location: Southampton
Salary: Competitive
Benefits: Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays
Company Overview
Glen Dimplex Group is a global leader in intelligent electric heating and renewable energy solutions, with significant market positions in domestic appliances, cooling, and ventilation. Dimplex is part of the Glen Dimplex Group. We design, develop, and deliver innovative heating and ventilation solutions across various sectors.
Main Purpose of Role
The receptionist is the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment. Responsibilities include managing the front desk, handling administrative tasks, and supporting office operations.
Key Accountabilities
* Greet and Welcome Visitors: Warmly greet visitors, clients, and employees, directing them appropriately.
* Manage Front Desk: Keep the reception area clean, organized, and presentable.
* Answer and Direct Calls: Answer, screen, and forward incoming calls professionally.
* Handle Correspondence: Manage mail, emails, and packages.
* Visitor Management: Maintain logs, issue badges, and follow security protocols.
* Meeting Coordination: Prepare meeting rooms, set up AV equipment, and arrange refreshments.
* Administrative Support: Perform clerical duties like photocopying, scanning, and filing.
* Office Supplies: Monitor and reorder supplies to maintain inventory.
* Customer Service: Provide basic information about services, hours, and policies.
* Health and Safety: Assist with safety procedures, including weekly fire alarm tests.
* Kitchen Supplies and Toiletries: Manage inventory and ordering.
* Staff ID: Issue and manage staff badges.
* Calendar of Events: Maintain and update the office calendar.
* Facilities Support: Assist with facilities-related queries and issues.
* Fire Warden: Conduct fire drills and ensure safety compliance.
* Purchase Orders: Raise and process orders for supplies and services.
* Security Management: Oversee safe and keys, ensuring security protocols.
Skills, Knowledge, and Experience
* Education: High school diploma or equivalent; additional qualifications in office administration are a plus.
* Experience: Prior experience in reception or administration preferred.
* Skills: Excellent communication, interpersonal skills, proficiency in MS Office, and organizational abilities.
* Attributes: Professional appearance, friendly demeanor, and multitasking capability.
Travel
Occasional travel may be required.
Glen Dimplex Values
* Think Customer
* Care About People
* Keep It Simple
Acknowledgement
This job description outlines the general nature and level of work performed. It is not exhaustive of all duties, responsibilities, and qualifications for the role.
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