Mercia Underwriting Services Limited, part of The Circle Group, are currently recruiting a Marine Trade Claim Handler on a35 hoursper week permanent contract (Monday-Friday) at our friendly Office in Leigh on Sea. If you currently work or have experience in a similar role and have a good understanding of Marine Trade claims together with key insurance principles for Claims Handling, we would love to hear from you. Having worked within an insurer claims team settling claims, or having worked under a claim settling Delegated Authority would be beneficial. As our Marine Trade Claim Handler, you will receive a competitive salary plus a benefits package which includes: - Employer contribution pension scheme. Hybrid Working Model. Option to buy/sell annual leave (up to 3 days). Employee Assistance Programme. 25 days annual leave plus statutory bank holidays (England/Wales). Death In Service scheme. Access to Employee/Lifestyle Saving portal. What will you do as our Marine Trade Claims Handler? To be responsible for the smooth running of all day-to-day affairs relating to Claims processing for the division. Proactively manage and handle claims from initial notification through to final settlement and/or recovery, validating policy cover and claim with Underwriters where necessary. Settle claims in line with our binders claims settling authority and referring to insurers as required. To handle & manage the administration of all aspects of claims processing, continually ensuring that a professional service is delivered. Skills and Experience Excellent written and verbal communication skills. Experience of settling claims either within an insurer or under a delegated authority. Confidence to advise and negotiate with clients and underwriters. Ability to manage the claims process. Customer service skills. Numerical skills. Business acumen and commercial awareness. Ability to plan, prioritise and manage your time and to work on several projects concurrently. CII qualification. Who we are: - Launched in 1999 Mercia Underwriting Solutions is a client centric MGA specialising in standard and non-standard or technically challenging risks. We are an underwriting led business with the look, feel and technical expertise of a traditional insurance company. The Circle Group was established in 1991 to provide insurance and risk management solutions for commercial clients. As a family run, forward thinking insurance broker, we are always looking for committed, motivated staff to help grow our business. Closing Date: 21 st March 2025 The Circle Group is committed to making our recruitment practices as inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process. Dont miss out Click apply if you want to be part of a supportive friendly team as our Marine Trade Claims Handler. ADZN1_UKTJ