Regional Manager
Salary: Highly Competitive
Contract Type: Full Time / Perm
Location: Field Based Southern / Mid England
About the role
In this position you will build strong relationships with your teams to really understand their businesses to enable you to support them in achieving their objectives. You will be a true inspiration to your colleagues and lead from the front to enable an environment of collaboration to drive growth and profitability for your stores.
About Bestway
Bestway Group is a diversified multinational family-owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement, and banking sectors. The Group is also the largest overseas investor in Pakistan.
Owned by the Pervez, Choudrey, and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan, and the Middle East.
Responsibilities:
* Use your knowledge and experience to drive operational excellence and consistency on store standards.
* Ensure stores adhere to set routines and processes, influencing and taking responsibility where change is needed to improve.
* Develop regional plans to achieve the business strategy and take ownership of the delivery of this.
* Coach the leaders in your region to deliver outstanding results for their teams.
* Build effective relationships with internal and external stakeholders using inspirational communication, effective listening, recognition, and challenge.
* Focus on personal growth opportunities to continuously develop yourself.
* Embrace change to oversee successful implementation, embedding, and sustaining of change initiatives.
* Identify how to build relationships within the communities where your stores are situated to positively impact the brand of Bestway.
* Manage all customer issues and complaints within your region ensuring that learnings are taken and implemented accordingly.
* Take responsibility that all property matters are logged and followed through and where required a business case is produced to support any works.
* Ensure your team understands and follows HR policies.
The Ideal Candidate
* Significant experience of motivating, developing, and managing performance of direct reports (20 plus) to inspire operational excellence across multi-sites ideally in a convenience environment.
* Ability to interact and understand others, developing new relationships and building on existing relationships to ensure trust and mutual respect.
* Successfully delivers long-term strategic plans and improvement of success measures whilst managing budgets.
* Uses a variety of leadership skills to get the best from an individual or situation, including coaching to stretch the performance of others.
* Outstanding communication, presentation, and people skills.
* Ideally would have knowledge of food retail/off-licence and have been a remote manager.
* Experience of leading change on multiple activities that have delivered sustainable change.
* Knowledge and awareness of EHO and licensing guidelines, legal rules, and guidelines.
* Understanding of employment legislation.
* Able to analyse data and make correct decisions to improve the business.
* Experience of proactive and reactive decision-making to mitigate risk and protect a business.
Travel & Other Requirements:
* Field-based minimum 80% of the time.
* Must be able to travel including overnight stays.
* Holds a full driving licence.
* Flexible working hours across our operational hours - 5 days out of 7.
* Prepared to work key trading times including Christmas, Easter, and Bank holidays.
Benefits
* Company car
* Pension
* 22 days holidays Plus Bank Holidays
* Life assurance after 1 year
We understand that no applicant ever ticks every box, so please consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, diverse teams built from talented individuals with different backgrounds, identities, and experiences.
If this is of interest to you and you would like to learn more, please do get in touch. We are looking forward to hearing from you.
Job Type: Full-time
Application question(s):
* What is your salary expectation?
Experience:
* Managing multi-site: 3 years (preferred)
* Food and drink: 1 year (preferred)
* Retail Regional Manager experience in the grocery industry: 3 years (preferred)
Licence/Certification:
* UK Driving License (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: On the road
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