Connect2Luton are excited to recruit a Senior Change Analyst on behalf of Luton Borough Council.
Main purpose of position:
Provide specialist expertise to undertake investigations and analysis of business activities.
The role will be focused on defining and agreeing design options for process and operational service delivery to ensure robust and sustainable implementation of these new approaches. Lead on providing analysis and knowledge in order to ensure decision-making is based upon sound and robust evidence.
You will be responsible to:
Lead process improvement workshops to enable the successful delivery of the Luton Excellence & Transformation & Technology Service Programme.
Conduct stakeholder interviews, documents analysis, business process reengineering and workflow analysis exercises across the entire council.
Redesign services and processes applying financial modelling and data analysis techniques to communicate complex information which may be sensitive or contentious to ensure that the council and its partners have access to appropriate evidence to inform decision making.
Analyse evidence and data to test hypothesis and prepare findings to an accurate and high standard and evaluate management information to inform decision making in Luton.
Develop meaningful recommendations to aid decision making with national and local policy for all levels of management and staff within the organisation and to communicate the findings of research results in a ma...