Are you ready to bring your Customer Service & Sales skills to a team that values precision and innovation? At Martin Sprocket & Gear, we're dedicated to producing quality mechanical power transmission components, material handling systems, and custom forgings with excellence. We're looking for skilled Customer Service/Sales professionals like you!
What You'll Do:
* Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
* Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
* In a dynamic, fast-paced environment, enter orders and quotes, perform quote follow-ups/analyses, and follow through with ownership.
* Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
* A complete extensive hands-on training program is provided.
* Focus on career growth and personal development.
* Salaried, non-commission position with full benefits and an excellent group RRSP profit-sharing plan.
What You'll Bring:
* 1-2 years of sales/customer service experience is preferred.
* Mechanical aptitude or technical inclination is required.
* Excellent interpersonal and communication skills (bilingualism in French/English an asset)
* Un-yielding commitment to customer service
* Team approach to achieving high performance.
* Self-management with the drive to succeed and achieve goals.
* Independent ability to evaluate situations, solve problems, and make decisions.
* Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
* Recognition and ability to effect change and contribute to the organization's goals.
* Computer proficiency and organizational skills
* Energetic and positive with a willingness to grow skillset.
* High School Diploma, required. College diploma or University degree preferred
Your Schedule:
* Monday - Friday, 8:00 AM - 5:00 PM
To perform this job successfully, you must be able to report daily to the branch to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.
Why Martin Sprocket & Gear, Inc.?
Founded in 1951 by Joe Martin Sr., Martin Sprocket & Gear is a global leader in mechanical power transmission components, material handling systems, and custom forgings. We are proud to remain family-owned and operate on a simple philosophy:
"Make a quality product, have plenty of it available, and be easy to do business with!"
With dedicated employees, regional facilities, and strong distributor partnerships, Martin offers stability, growth potential, and a dynamic work environment for all team members.
Why You Will Love Working Here:
At Martin, our people are our greatest asset. We foster an inclusive, collaborative environment where innovation and growth thrive, and your contributions are valued as part of a team dedicated to excellence. Here is what you’ll enjoy when you join our team:
* Supplemental Health Insurance is provided with premiums paid by the company
* Retirement Savings Plan with Profit Sharing
Ready to Join Us?
Apply today and become part of Martin Sprocket & Gear’s legacy of quality and excellence!
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