Credit Controller - Kent Credit Controller Our client is offering a role that not only values your expertise but also embraces your well-being and work-life balance. Are you ready to build a career where you’re appreciated, rewarded, and supported every step of the way? Are You the One? ✔️ Experience: Previous Credit Control experience is required What You’ll Be Doing: Engaging with customers daily via phone and email to manage outstanding debt with care and professionalism. ❓ Handling and resolving queries with patience and efficiency, building relationships with managers and customers alike. ⚖️ When necessary, escalating cases for legal proceedings and collaborating with collection agents. Keeping detailed diary notes of all interactions to ensure seamless communication and follow-ups. ✔️ Communication Superstar: You can resolve queries and direct customers with ease and empathy. ✔️ Problem-Solver: You handle disputes with patience and professionalism. ✔️ Tech-Savvy: Comfortable in learning new web portals for managing invoices and queries. ✔️ Detail-Oriented: You keep meticulous records and ensure every agreement is documented. ✔️ Organised & Proactive: You can juggle multiple accounts and follow up efficiently. ✔️ Professional & Calm: You maintain composure, even in challenging situations. ✨ Your Rewarding Package: ✨ Competitive Salary: £26,000 - £28,000 per year, based on your skills and experience. Performance Bonus: Earn up to £400 extra each month after probation Hybrid Working: Enjoy the perfect balance of home and office life. ⏰ Generous Time Off: 25 days of annual leave plus all UK bank holidays