Location: Emersons Green, Bristol Hours: Monday to Friday, 9:00am - 5:00pm Contract: Temporary to Permanent Juice Recruitment is delighted to be partnering with a well-established organisation within the logistics industry. They are currently looking for a professional and personable Customer Service Advisor to join their friendly and fast-paced team based in Emersons Green. This is an excellent opportunity for someone with a strong customer service background who enjoys problem-solving and delivering exceptional support to clients. The role offers a clear route to permanent employment for the right candidate. Key Responsibilities: Handling a high volume of inbound customer calls and emails Providing accurate information and support regarding orders, deliveries, and services Logging customer queries and updating internal systems Investigating and resolving issues in a timely and professional manner Liaising with internal departments to ensure a smooth customer journey Requirements: Previous experience in a customer service role, ideally within an office or call centre environment Confident communicator, both written and verbal Strong IT skills, including Microsoft Office software Excellent attention to detail and organisational skills Ability to remain calm under pressure and manage multiple tasks Benefits: Monday to Friday schedule - no weekend work Friendly, collaborative team environment Temporary to permanent opportunity with long-term potential If you're available immediately and looking to secure a stable and rewarding customer service role, apply today. We'd love to hear from you.