Job Description
Trainee Parts Advisor Needed – New job just in!!
My client is a Main dealership who are looking to recruit a Trainee Parts Advisor.
Salary: Minimum wage, so will be dependend on age.
Hours: 8:00am – 5:00pm Monday to Friday
Location: Southampton
Working within a busy department, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure Technicians remain productive, and to attend to Retail counter customers.
1. Hours of work: Monday to Friday, 8.00am to 5.00pm with ½ unpaid lunch break each day
2. Salary: negotiable hourly rate paid monthly
3. Benefits: 20 days annual leave plus 8 days bank holidays. Holidays increase with time served. Nest Pension
4. On the job Training, e learning and external training courses where necessary
Trainee Parts Advisor Role:
5. Delivering exceptional customer service to our customer’s
6. Establishing customer’s needs for required parts through conversations, diagnosis and recommendations as appropriate
7. Locating and ordering parts for our very busy sales and service department’s
8. Being fully conversant with procedures within the parts department
9. Liaising and maintaining a working relationship with the supplier’s
10. Receiving, recording and allocating parts and consumables from supplier’s
11. Communicating relevant promotions and offers to our customer’s
12. Following warranty parts process
13. Carrying out weekly parts stock checks
14. Reporting any stock damages or losses
15. Follow current procedures for returning parts to all supplier’s
16. Daily and Weekly husbandry of the parts department and parts storage areas
As a Trainee Parts Advisor You:
17. Knowledge of geographical area
18. Professional presentation
19. Customer Service Skills, both written and verbal
20. Physically able to lift appropriate items in and out of vehicle (subject to legal limitation)