North Cumbria Integrated Care NHS Foundation Trust
Operational Support Officer - 22.5 hours per week (Carlisle or Whitehaven)
As a Trust, we place great emphasis on looking after and supporting our staff to enable them to provide excellent care. We recognise that supporting the health and wellbeing of our workforce is one of the most important things we can do and directly impacts the care that staff and teams can provide to our patients and communities.
Our core Occupational Health Team are key to this agenda. The team have responsibility for new starter health screening, risk assessments, vaccination and immunisations, advising on fitness to work and promoting all areas of staff wellbeing. The team are based over two sites, with departments at both West Cumberland Hospital and the Cumberland Infirmary.
This role will provide support to the implementation of Occupational Health and Wellbeing systems and projects as required. This includes project support and coordination, high quality data input, analysis and reporting, and working alongside the Admin Team Lead to support the Operational Service Lead.
Main duties of the job
* Provide day to day system and project support in the department and ensure appropriate investigation of any errors or problems with reporting or governance systems.
* Maintain high quality data and reports from the Occupational Health and Wellbeing systems.
* Produce accurate and timely Key Performance Indicators (KPIs) for Trust meetings, General Management, Finance and other relevant parties.
* Support the Operational Lead to manage the implementation of new systems with all stakeholders and ensure effective communication, ensuring potential blocks and difficulties are communicated to the Operational Lead.
* Support the Operational Lead to implement an effective system of data collection to evaluate and measure benefits of the service and share with managers and teams across the Trust.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation, we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria, we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* Undergraduate Degree level or equivalent e.g. Diploma, NVQ level 4/5 in a relevant subject area, and/or in clear evidence of an in-depth knowledge and experience in a similar role.
* Experience of Project Management.
* Qualification or training in recognised statistical techniques.
* Masters Level Qualification in a relevant subject area.
Knowledge
* Knowledge of data analysis and associated software/computer systems acquired through diploma or equivalent experience/qualification.
* Ability to develop and produce performance reports to set timescales.
* Ability to use a range of software packages. Must have an in-depth understanding and exceptional skill in using EXCEL.
* Knowledge of project methodology.
* Knowledge of Occupational Health system administration.
Experience
* Clinical or administrative experience in an NHS setting.
* Experience of managing projects, using project plans, associated documentation, and information systems.
* Experience of working within an NHS information environment.
* Experience of using and developing databases.
* Experience of initiating and implementing organisational procedures and processes.
* Experience in appropriately handling confidential material.
* Experience of working within a complex project environment.
Skills and Aptitudes
* Ability to accurately document work, create and check reports and documents.
* Proficient knowledge of Microsoft Office Suite to advance level.
* Ability to learn new software applications quickly.
* Ability to clearly manage priorities for self and team to ensure deadlines are achievable.
* Excellent interpersonal skills including negotiation and motivational skills.
* Ability to communicate with staff at all levels.
* Excellent analytical skills in a numerate field.
* Good knowledge of common statistical techniques.
* Highly developed written and verbal communication skills.
* Excellent skills in the use of Microsoft Office applications, particularly Excel.
* Awareness of the NHS structure and current issues.
Personal Circumstances & Other Requirements
* Driving licence.
* Excellent inter-personal skills, good team player.
* Ability to travel across the areas covered by the Trust.
* Promote equality and value diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
NCIC Operational Lead for OH & Wellbeing
£29,970 to £36,483 a year Per annum pro rata
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