Job Title: Technical Support Engineer - HVAC Products
Job Reference Number: (phone number removed)
Industry Sector: Technical Support, Sales Support, Technical Advisor, Engineer, Mechanical Engineer, HVAC
Location: Commutable to Reading (hybrid working)
Remuneration: £35,000 - £45,000 + discretionary bonus
Benefits: Pension, phone, laptop & 25 days annual leave
The role of the Technical Support Engineer - HVAC Products will involve:
1. Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants for all queries relating to HVAC products such as: AHUs, fan coils, chillers and heat pumps.
2. Offering support to the sales team in order to generate accurate quotations and specifications.
3. Responding to pre-installation questions from the client.
4. Liaising with factories, technical, contracts and sales teams on a regular basis.
5. Sizing of residential heat pumps whether whole house or room by room.
6. Attending regular product training to stay up to date with the company's product range.
The ideal applicant will have:
1. Technical knowledge of HVAC products.
2. Knowledge of AHUs, fan coils, chillers and heat pumps would be highly advantageous.
3. A qualification in refrigeration / air conditioning is ideal.
4. Excellent communication skills both written and verbal.
5. IT literate (Microsoft Office & CRM systems).
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