In this role you will:
The Stewardship Manager will be a key strategic leader within Carers Trust's Income Generation and Engagement Directorate who will create, implement and manage a comprehensive stewardship programme that illustrates to supporters the impact of their giving and involvement.
The Stewardship Manager will be responsible for ensuring an exceptional donor experience, fostering long-term relationships and maximizing the retention and growth of income from individuals, trusts, and corporate donors. Working closely with all of our donor leads, they will develop an overall stewardship vision and oversee the planning and implementation of our supporter relations programmes for each audience.
Alongside our Database Manager, the Stewardship Manager will also ensure compliance with regulations, full documentation of communications and relationship milestones, and create a robust monitoring architecture for evaluating and reporting progress.
Our ideal candidate:
1. Proven experience in donor stewardship, relationship management or customer experience in the charity or nonprofit sector
2. Strong communication skills, with the ability to write and design engaging and persuasive content
3. Excellent interpersonal skills, with the ability to build relationships at all levels
4. Strategic thinking capacity, with experience designing and implementing stewardship plans
5. Profic...