The Ambition
* Support with daily workload and delegation to team
* Supervise work, check completion and deliver to expectation set by line manager
* Use business communication tools for completion of tasks and ensure your team understand all key functions
* Understand all process and procedures and set the example for others
* Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
* Understand daily controls and how to set up the store
* Understand company policy and rules regarding security measures and demonstrate compliance and controls
* Compliance with all till and cashing up controls
* Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
* Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
* Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
* Understand KPI targets and expectations to achieve results
* Demonstrate commercial awareness and adopt right product, place and time compliance
* Understand the Frasers structure, elevation strategy and initiatives
* Engage with and feedback issues to contribute to the wider business
* Support senior management to coach the team
* Understand and support performance management processes
* Understand your individual role and responsibilities and how they impact the team
* Demonstrate day to day best practice standard and compliance
* Support the team and act as a role model
* Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
The Rewards
* Basic Salary £28,256 per annum
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
* We offer a wide range of Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands
* This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
The Requirements
* Experience of leading a team within a retail environment
* Knowledge of and passion for luxury brands
* Ability to drive sales through excellent service
* Understanding of visual presentation and how to impact sales floor commercially
* Ability to motivate a team with effective communication
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