Salary: £35,294, Plus £879.73 per month Night shift allowance, 10% bonus potential, 25 days annual leave and generous pension scheme
Full time, Permanent
Location: Bristol Mail Centre, Gloucester Road North, Filton, Bristol, BS34 7ST
Job Title: Work Area Manager
As a Work Area Manager, you will work in a busy mail centre, responsible for managing operations in a specified area.
Shift patterns: Monday to Friday - Hours between 22:36 - 06:48 - Flexibility is required due to operational needs.
What does the role involve?
Leading a dedicated team of full and part-time employees, you’ll hold regular one-to-one and team meetings and review the area’s performance and plans on a daily basis. Championing health and safety initiatives, increasing efficiency, and identifying areas of improvement are essential to your role.
Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line management responsibility, you’ll manage your team’s sick absence, attendance, training, and development and you’ll get involved in our programme of continuous improvement.
What skills and experience are we looking for?
As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure, and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:
1. Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues, uses platforms to recognise superstars.
2. People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent, collaborates, takes time to know and understand others' needs and perspectives.
3. Resilience Focus: Is approachable, provides reassurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
4. Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance.
5. Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, identifies improvements to ways of working across areas of the business.
6. Customer Centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
If you are a current Royal Mail employee please apply using the internal site.
Assessment
The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise provided on the day.
Job reference number: 322619
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. We are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail is proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us.
Closing Date
Thursday 6th March 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
Shortlisting: Week commencing 10th March 2025
Interviews expected: Mid/late March 2025
#J-18808-Ljbffr