Job Description
Elite Associates have partnered with a premium athleisure brand to support on the hire of a Freight & Customs Coordinator to join the team.
Job Summary
We’re looking for a detail-oriented Freight & Customs Coordinator to manage international freight and customs clearance for the brand. You will ensure timely and cost-effective shipping, compliance with regulations, and smooth delivery from suppliers to stores or customers.
Key Responsibilities
* Freight Coordination : Manage domestic and international shipments, working with freight forwarders, carriers, and customs brokers.
* Customs Compliance : Ensure compliance with all customs regulations, prepare necessary documentation, and resolve customs-related issues.
* Customer Support : Coordinate with customer service on delivery updates, resolve shipping delays, and handle returns.
* Data Management : Maintain accurate shipment and customs records, and generate performance reports.
* Collaboration : Work with the supply chain and warehouse teams to ensure on-time deliveries and inventory accuracy.
Skills & Qualifications
* 2+ years of experience in freight or logistics coordination, preferably in fashion or retail.
* Strong knowledge of international shipping and customs processes.
* Excellent organisational and communication skills.
* Proficient in Microsoft Office; experience with logistics software is a plus.
* Problem-solving and attention to detail.