Croydon is a diverse borough with 13,400 social housing homes. Our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services, we have an exciting transformation programme to make a real difference to the residents of Croydon.
We are looking for an experienced Business Intelligence Manager with great people management skills and a passion for data analysis, performance reporting, and using data insight to inform service improvement.
This is a truly great place to work with a collaborative, diverse, and supportive culture. We are looking for passionate people with a 'can-do' attitude who are driven by the desire to make a difference.
The role
A key part of our Housing transformation as a directorate is changing the way we use our wide range of data to measure performance, drive improvements, and set our strategic priorities. Leading the Business Intelligence team, this is a key role in delivering our transformation programme and improving services to our residents.
About you
You will have experience of managing a business intelligence function in a housing organisation and understand the regulatory setting for housing. You will have advanced data analysis skills with experience of presenting data to a range of audiences to highlight performance. You will use the appropriate data visualisation for the audience and lead on insight reporting to the directorate and the Council. You will have strong communication and collaboration skills with a track record of using strong analytical skills and lateral thinking to develop innovative and creative solutions. We want all who join us to have a passion for putting customers at the heart of everything they do as well as being driven to make services better.
Why Croydon Council?
* Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all employees can thrive.
* Career Development: Take advantage of professional growth opportunities and a rewarding career path. We invest in our staff and support their development.
* Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme, up to 31 days of annual leave (eligibility criteria apply), and a commitment to your well-being and work-life balance. Access to the confidential and free Employee Assistance Programme 24/7.
* Family Friendly Provisions: Generous maternity leave and family leave provisions.
* Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management.
* Work Life Balance: Options for flexible and agile working in line with service demand.
Closing date: Monday 18 January 2025 at 23:59
Interview and assessment: Week commencing 27th January 2025
Equal Opportunities and Safeguarding Statement: Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
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