Join a fantastic organisation in Norwich with a proven track record of exceptional client care as a Business Development Executive. You will be an integral part of the Business Development team, coordinating front-line communication activities to ensure high standards of customer service and efficient sales operations.
Responsibilities:
1. Oversee relationships with key clients alongside the Head of Business Development to maximize referral business.
2. Build key accounts through phone, email, and media contact to establish referral partnerships.
3. Maintain relationships with existing accounts, regularly updating Salesforce to assess account value and improve performance.
4. Conduct regular account reviews and monitor key metrics such as sales performance, customer satisfaction, and retention rates.
5. Create strategic account plans to meet revenue targets.
6. Collaborate with internal teams (sales, marketing, client services) to manage consistent client relationships and propose solutions.
7. Obtain and maintain long-term clients through proactive contact.
8. Build strong B2B relationships to identify client needs and promote the firm’s services through networking, upselling, and cross-selling.
9. Maintain CRM records to track sales activity and performance.
10. Initiate relationships with potential new referrers to expand regional opportunities.
11. Conduct market research to identify trends and devise strategies to capture new market areas.
12. Prepare regular progress and forecast reports for internal and external stakeholders.
13. Work with all staff to promote services and cross-referrals within the company.
Working Hours:
* Full Time Position – Monday to Thursday, 09:00-17:30 and Friday 09:00-17:00 (37 hours)
Package:
* Salary: £25,000 plus commission (OTE of £32,000)
* Annual Leave: 25 days plus Bank Holidays and an extra day off for your birthday
* Benefits: Perk Box employee benefits, Friendly and Professional Team, Pension Scheme, Support and Funding for professional qualifications and memberships
* Career Development: Opportunities to progress and develop
Requirements:
1. Minimum 2-3 years of Sales/Business Development experience
2. Ability to build rapport and relationships at all levels
3. Positive, confident, and proactive with high levels of enthusiasm
4. Ability to exceed expectations and targets
5. Sound commercial awareness and decision-making skills
6. Strong influencing skills and ability to overcome objections
7. Excellent communication and teamwork skills
8. Ability to use initiative and self-manage workload
9. Strong IT skills, including MS Word and Excel (Salesforce experience is a plus)
How to Apply:
If you’re interested and have the relevant experience, please apply online ASAP with your up-to-date CV or email or call.
Ready to take the next step in your career? We look forward to hearing from you!
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