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Employee Relations Business Partner - 12 Month FTC
Sector: Transport and Logistics
Role: Partner
Contract Type: Permanent
Hours: Full Time
About Network Rail
Join Network Rail - Where People and Connections Matter.
At Network Rail, we are part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We are an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!
The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula. Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.
About our people and the recruitment process
We are an inclusive employer of choice and we welcome applications from everyone!
As a Network Rail employee, you will enjoy a wide range of benefits!
* Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
* A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
* Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.
* Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
* A range of Pension schemes to choose from.
* Effectively manage work-life balance with a 35hrs per week contract, hybrid working, and enhanced family friendly support.
* 5 days paid volunteering leave.
* 2 weeks paid reserve leave for the Armed Forces community.
In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
Brief Description
You will provide geographical, face to face support to line managers in relation to highly complex employee relations cases, in line with formal Human Resources policies and procedures in addition to targeted line manager development.
You will work closely with HR Direct our third-party service provider and the HR Business Partners to deliver an effective, consistent, and collaborative HR service.
About the role (External)
To be successful in this role you’ll be an experienced and pro-active HR professional with a strong background in employee relations and effective case management, with the ability to coach line managers and provide proactive process guidance on more complex and high-risk cases.
Your Main Responsibilities will be to:
* Provide professional, expert, face to face Human Resources advice, coaching and support to cross functional line managers when dealing with escalated complex Employee Relations cases across a defined geographical area and in line with Network Rail policies and procedures.
* Provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the HR function will undertake.
* Proactively manage and develop relationships and communication channels with Business Partner teams and HR Direct regarding complex ER cases and development requirements.
* Development and delivery of targeted line manager up-skilling working closely with the HR Business Partner and broader HR Direct team on company wide initiatives.
* Maintain and track case records and documentation through HR Direct and Network Rail systems in a timely manner.
* Provide coaching, guidance and support to enable line managers to formulate pragmatic and business focussed solutions which are balanced with policy application and broader employment legislation.
* Responsible for the provision of consistent advice to line managers and therefore required to liaise across the broader HR function and share knowledge proactively.
* Proactively maintain own knowledge on Employment Legislation and Organisational awareness.
* Provide support to the ER Operations Manager or HR Business Partner team/s as required/requested.
You will ideally have
* A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.
* Demonstrates strong commercial approach and understanding of business needs.
* Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.
* Up to date Employment Law knowledge and practical application of legislation.
* Passionate about customer service and delivering professional HR support to the business.
* Capability to establish professional credibility quickly.
* Experience of coaching and influencing line managers and senior business leaders.
* Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
* Ability to travel and work across a geographical area covering numerous locations.
* Strong analytical and diagnostic skills.
* Experience of working within a Unionised environment.
* Resilient, Adaptable and Flexible.
* CIPD qualified or relevant experience to demonstrate level of competence.
* Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.
What could set you apart
* Experience of advising managers and others on a variety of Network Rail terms and conditions of employment.
* Experience of providing advisory support across a number of Network Rail functions.
* Experience of working in a remote capacity, independently and on own initiative.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead.
We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
Find out more about our recruitment process here.
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