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Employer: Broken Spoke Bike Co-op
Job reference: 35560Emp
Location: Oxford, Oxfordshire
Salary range:£33k or commensurate with experience (pro-rata)
Job added: 26 March 25
Final date for applications: 21 April 25
Job Description
The General Manager is a leadership role responsible for coordinating the work of Broken Spoke, ensuring that we deliver our Strategy and Business Plan in line with our organisational values. They will support the people, oversee the programmes, and manage Broken Spokes financial resources to achieve a successful and impactful organisation.
We are looking for someone with strong leadership skills and a strategic mindset. They will be confident working in a grassroots organisation, with a strong understanding of the pressures and challenges of the sector.
Key Responsibilities
1. Strategy and Business Development:
Lead on implementing and developing our Strategy and Business Plan, enabling Broken Spoke to continue moving onto a more secure financial footing; develop new work streams where possible, particularly to strengthen our work to break down barriers to cycling and train bike mechanics from under-represented communities; support the Communication & Marketing Lead in holding and developing our relationships with partners, and build new partnerships that support Broken Spokes Strategies; attend a monthly board meeting every month, held in the evening.
2. Fundraising and Financial Oversight:
Support the Communication & Marketing Lead in identifying and bringing in funds required by Broken Spoke; oversee our finances, working with and supporting our Treasurer, Bookkeeper (Finance Lead), and the Core Team; support the Core Team with identifying, monitoring, and working with KPIs to ensure optimal productivity within their programmes.
3. People:
Line manage the Core Team and Finance Lead; support with all aspects of the People lifecycle; oversee the Circle System; coordinate staff training and development; support the Core Team in managing their teams and volunteers; implement and follow people-related policies; manage Internal Communications; report to the Board on operational, financial, and People developments; support the Communication & Marketing Lead with managing and cultivating Broken Spoke’s membership; ensure compliance with legal and statutory requirements; take responsibility for Environment, Health & Safety and Fire within Broken Spoke areas.
4. Miscellaneous:
Responsible for the day-to-day running of the Broken Spoke premises and liaising with Aspire on premises-related topics.
In addition to their specific role, all our core team members:
Carry out a share of administrative and office management tasks; attend regular team meetings and staff/board ‘Strategy Days’; contribute to the work of those in other roles as requested; work collaboratively with other members of the core staff team, casual staff team, board, and volunteers.
Skills/Experience Required
We expect the applicant to meet most of the essentials listed here and some of the desirables. Nobody meets everything! We have no specific education requirements, and experience can be in a paid or unpaid context.
Essential:
1. You have experience of line managing staff and leading other aspects of HR management.
2. You are organised and have experience with strategy development and delivery.
3. You have experience of leading change management processes.
4. You are confident with financial reporting and analysis.
5. You have experience with business development and partnership relationship management.
6. You have experience with fundraising.
7. You are an excellent communicator.
8. You are self-motivated and able to prioritise and get things done independently.
9. You are able to work some evenings and weekends when required.
Desirable:
1. You have experience of being part of a social change or values-led project/organisation.
2. You have experience of writing grant applications.
3. You have experience of coordinating or working with volunteers.
4. You have worked in an organisation with Safeguarding policies in place.
5. You have experience of working in, or being on the board of a cooperative or charitable organisation.
6. You have experience of anti-oppression work.
7. You are passionate about active travel and cycling.
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