We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board supports flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital healthcare. ICT supports around 14,000 users and over 200 services across more than 120 sites. The adoption and expectations placed upon digital healthcare are expected to grow substantially over the next 5 years as the health board adopts mobility in both primary and secondary care settings, and an increased reliance on Wi-Fi to realise digital futures through critical clinical applications over Wi-Fi. Security of a broad and complex operational ICT environment is paramount, and the role will require the Design/Implementation and Support for Cisco ASA firewalls and Firepower services.
Main Duties of the Job
You will be part of the ICT Networks Team, reporting to the ICT Network Services Team Leader. Responsible for taking a senior role within a team of Network Support Analysts and technicians, the post holder will utilise all available resources to ensure fulfilment of the terms and conditions of the service level agreements for ICT Network Services between ICT Services and its customers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for Our Organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Other
Essential Criteria
* Must be able to travel within the geographical area.
* May be required to work hours flexibly on occasions to meet service needs.
* You may be required to work as part of an on-call escalation.
Values
Essential Criteria
* Able to describe a future goal or outcome and determine a roadmap to that outcome.
* Enthusiastic, self-motivated, looks for opportunities to improve services, staff, and self.
* Able to meet travel requirements of the role.
* Flexible and adaptable to meet all aspects of the work.
Aptitude and Abilities
Essential Criteria
* Excellent communication and interpersonal skills, verbal and written and reporting skills.
* Able to deal effectively with staff, customers, and suppliers at all levels.
* Able to work under pressure.
Desirable Criteria
* A broad range of ICT skills and understanding.
* Ability to speak Welsh.
* Advanced knowledge of networking hardware and its operation, in particular but not limited to Avaya/Cisco data networking, and Cisco/Aerohive Wi-Fi.
Experience
Essential Criteria
* Experience using Cisco IOS at an Enterprise level.
* Experience of Cisco Prime, Cisco DNA, Cisco ISE, Cisco SDA.
* Experience of Cisco/Aerohive Wi-Fi systems support in a corporate environment.
* On-site/field engineering experience.
* Extensive previous experience of technical ICT Networks Design, Implementation and Support.
Desirable Criteria
* Significant experience of working in a Network infrastructure development and support role.
* Proven experience in the analysis, design development and project management of Network Infrastructure systems.
* Understanding of NHS Clinical/ Administrative Information and IT requirements.
Qualifications and/or Knowledge
Essential Criteria
* Technical knowledge of data networking and associated infrastructure support systems for large corporate environments.
* Technical knowledge of data network support.
* Technical understanding of network topology and design.
* Infrastructure design with specialist knowledge of Routing & Switching.
Desirable Criteria
* Cisco accreditation.
* ITIL.
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