Customer Service Agent - St Ives, Cambridgeshire
Do you have customer service experience and are you looking for full-time hours? If so, we may have the role for you!
We have exciting opportunities to join a globally recognised business, considered to be the leader in its field of expertise in the manufacturing and logistical distribution of golfing equipment.
We are working on behalf of the client to recruit Customer Service Agents to join their busy team.
Customer Service Agent Pay and Hours:
* £12.78 to £12.94 per hour
* Your hourly rate is dependent on how many years of customer service experience you have, particularly with high volume inbound phone experience.
* Monday to Friday
* 08:00 am to 17:30 pm
* 33 days holiday per year
Customer Service Agent General Duties:
* Receiving inbound calls
* Resolving queries and complaints
* Placing and amending orders online
* Updating spreadsheets
* Excel skills
* IT literate
Located in St Ives, Cambridgeshire, this role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.
As part of our close-knit team, you'll be the friendly face behind all things golf-related, providing support to trade partners with order processing, tackling their queries, and problem-solving.
You will need to be focused, with the ability to cope under pressure, ensuring work is completed in a timely and accurate manner while helping to drive continuous improvement.
Customer Service Agent Working for our client offers you:
* Free coffee
* Subsidised canteen
* Free cordial at water fountains
* A fully stocked hot and cold canteen
* Relaxed atmosphere
* Great training program
* Long-term prospects
Why work with First Call?
* Money-saving offers and discounts at your fingertips
* 24/7 GP helpline
* Discounted gym membership in over 2500 gyms
* Online payslip access
* Personal insurance
Apply today and we'll get straight back to you!
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