Job Description
Vehicle Damage Assessor
Are you an experienced Vehicle Damage Assessor with a passion for managing dynamic teams in a fast-paced, evolving environment? Do you want to be part of an exciting new chapter for a market-leading automotive business?
Join us at our newest and largest site, which opened in December 2024.
What We Offer:
* Competitive salary, plus team bonus
* 28 days holiday (including bank holidays)
* Length of service awards
* Life Assurance
* Healthcare Cash Plan (including gym and shopping discounts)
* Employee Assistance Programme
* Celebration Day (use it to celebrate a significant event in your life)
* Car insurance discount with LV
* Employee Pension Scheme
* Employee Engagement Budget (funds for team outings and activities)
* Access to Mental Health First Aiders
* Cycle to Work Scheme
* Refer a Friend Scheme
Since 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with insurance companies. We pride ourselves not only on the quality of our work but also on providing excellent customer service. Our brand-new Middlesbrough site is our largest yet and is equipped to handle a high volume of work.
Responsibilities of a Vehicle Damage Assessor will include:
* Ensure the efficient and profitable costing of each repair
* Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.
* Maintain effective control of invoicing costs in line with partners budget objectives
* Carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
* Responsible for ensuring all repair methodology is in line with BS10125 standards
* Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
* Support with quality of repair complaints where necessary
* Identify and handle any total loss cases as applicable to SLA requirements
Skills and experience required as a Vehicle Damage Assessor:
* Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
* Technical and estimating experience
* To attain ATA accreditation if required by the company
* Knowledge of current estimating systems i.e. Audatex, Glassmatix
* Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
* Good negotiation skills
* Audatex Gold annual training
* Are a team player with a can do attitude
* Have cultural and organisational knowledge
* Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
* Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practice
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.
We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at workforus@abl1touch.com