Travelex Bognor Regis, England, United Kingdom
Bureau Manager - Tesco Travel Money
Job Type: Permanent, Part Time
Hours per week: 34 hours
Salary: £24,045 PA
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits
* A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
* 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
As a Bureau Manager, you will:
* Manage a team of Travel Service Partners ensuring each member strives to deliver the best possible customer experience.
* Nurture and mentor the team to maintain high levels of customer service.
* Focus on customer feedback and service levels to implement improvements.
* Engage with customers to process all foreign exchange transactions accurately.
* Deliver on key performance goals.
* Utilise attention to detail to process daily online FX requests and deliveries.
* Implement and drive compliance with legal and regulatory standards.
What do I need to have?
* A passion for leading and motivating teams.
* Great communication skills and the ability to build relationships.
* A commitment to providing excellent customer service.
* A desire to succeed and make a difference.
Interview Process
Step 1 – Review of your application and initial screening call.
Step 2 – Online interview with a Talent Acquisition Partner.
Step 3 – Bureau visit and meeting with the Area Manager.
Step 4 – Offer of employment if successful.
About Travelex
We are one of the market leading specialist providers of foreign exchange, founded in 1976. Our mission is to simplify our customers’ access to international money.
We are an equal opportunity employer and value diversity at our company.
#J-18808-Ljbffr