We are seeking confident Receptionists to
become part of our Front Office Team at Citadines Trafalgar Square, London. Our properties operate
24/7; therefore, the department works on an early (7am-3.30pm) or late
(3pm-11.30pm) shift basis. Night shifts are also available and required on
occasion.
Please note, this is a part time position, 3 days/24 hours per week.
As our Receptionist, you will:
* Offer a warm welcome and departure experience
to our guests, managing expectations by constantly seeking opportunities to
personalise their needs, travel purposes, plans, etc
* Take initiative in accommodating the
customers’ needs in a resourceful manner
* Be pro-active in the learning and development
of administrative tasks, procedures, processes and standards and ensure correct
practice
* Ensure that all shift tasks are carried out
according to the required standard and take responsibility in providing full
handovers to all relevant parties/shifts.
Here at Citadines, we promote an Enterprising and Winning Mindset.
Previous experience is desirable; however we are looking for candidates who
have the right attitude to learn, good problem solving skills and the ability
to apply these to the job role.
This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal
development, and we offer:
* Genuine career opportunities within our
business
* Valuable on the job training, along with
access to our digital online learning platform and numerous other learning and
development opportunities
* A travel allowance for every day you work to
contribute to your commuting cost
* A PERKBOX subscription with benefits, retail
discounts and savings available from your first day
* Employee Assistance Programme
* Refer a Friend bonus
* Employee Recognition Awards Ceremony and
company team parties
* Once you pass your probation, a special staff
rate when staying in our European properties
* Staff incentives when you and your team
perform
* (If relocating) 30 days of relocation
accommodation within one of our properties, whilst you find permanent lodging
About Us
The Ascott Limited (Ascott) is a Singapore company that has grown to be
one of the leading international lodging owner-operators. Ascott's portfolio
spans over 220 cities across more than 40 countries in Asia Pacific, Central
Asia, Europe, the Middle East, Africa and the USA. Ascott has about
94,000 operating units and more than 64,000 units under development,
making a total of about 159,000 units in over 900 properties.
As part of The Ascott Limited, Citadines offers contemporary and
sleek studios and apartments with modern comforts, business connectivity and
additional services that can be customised to our guests’ lifestyle and needs,
with prime locations in London.
If you are excited by a career in Hospitality and have a passion
for providing great customer service, we look forward to hearing from you.