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We develop and operate villages with the wow factor that enhance the lives of our owners, their families, and friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses with top facilities, including bistros, bars, health clubs, and swimming pools. We also provide exceptional service and support through dedicated care teams to help owners and community members remain independent. This is retirement, redefined.
Role Overview
This sales role involves selling not just properties, but also a new lifestyle and lease on life for our clients.
Key Responsibilities
1. Manage sales inquiries, report on volume and progress timelines.
2. Engage with prospective customers, maintaining professional, informative, and helpful relationships.
3. Generate new appointments through organized outbound calls from an existing database.
4. Provide information to interested customers using visual aids and facilitate property viewings.
5. Support and participate in events to introduce and engage potential customers with the brand.
6. Maintain the sales environment, including the sales office and suites, ensuring they are presentable and ready for customer visits.
7. Handle sales inquiries via telephone, internet, walk-ins, and scheduled or impromptu appointments.
8. Present the brand effectively to all inquiries, providing information and following a structured sales process to maximize interest and progression.
Required Skills and Experience
1. Previous face-to-face sales and customer service experience.
2. Excellent communication skills and telephone etiquette.
3. Proven track record of delivering high levels of customer service.
4. Experience in a results-driven, target-oriented role.
5. Ability to work accurately under pressure.
6. Strong organizational skills and a team-oriented mindset.
7. Good knowledge of the local area.
8. Full UK/EU driving license and access to personal transport.
Why Work With Us
Joining Audley offers long-term career prospects, with phased site developments and opportunities to resell apartments. We provide ongoing sales training, including management development programs. There are also broader opportunities within the Audley Group and our sister brand, Audley Villages.
* Incentive plans
* Commission scheme
* Access to employee discounts at major retailers
* Healthcare cash plan membership
* Pension scheme
* Saturday work on a rota basis
* Comprehensive sales training through Audley Academy
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