Job summary 37.5 Hours Per Week Covering shifts 5 over 7 days to include bank holidays. There will be a requirement to work night shifts to cover annual leave. The Facilities Support Worker is an important member of the team who helps provide a range of duties across the Trust in a professional manner. We are looking to recruit a hardworking and enthusiastic individual to join our Portering and Transport team based at Fieldhead Hospital. The Facilities Support Worker roles are part of a team working within an integrated Facilities Services department, offering a high quality, flexible and customer focused service. The successful post holder will be required to carry out specific duties which include general portering, delivery and collection of meals, pharmacy, mail, laundry and refuse and will also be required to undertake basic maintenance tasks. You will be required to work as part of a team and be able to use a degree of initiative to prioritise and organise daily duties, whilst maintaining a professional approach at all times regardless of the situation. At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, unfortunately we are unable to sponsor anyone on a visa for this role at this moment in time. Main duties of the job The successful post holder will be required to carry out specific duties which include general portering, delivery and collection of meals, pharmacy, mail, laundry and refuse and will also be required to undertake basic maintenance tasks. You will be required to work as part of a team and be able to use a degree of initiative to prioritise and organise daily duties, whilst maintaining a professional approach at all times regardless of the situation. All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients. We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form. About us We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative. Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust. Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment. We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9378-QA01325 Job locations Field Head Hospital Ouchthorpe Lane Wakefield WF1 3SP Job description Job responsibilities To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed. Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semi skilled work. To ensure that the daily collection and delivery of mail is carried out as scheduled. To sort mail and ensure mail is transported to its destination in the shortest possible time. To collect items from Pharmacy and deliver to Trust premises as required. To collect and deliver specimens to and from Trust premises and Pathology as required. To obtain proof of receipt when required from service users following delivery. To deliver, remove or transfer equipment from/to/between Trust premises. To deliver stores to all villas and ward areas. To deliver food to villas and ward areas. To secure buildings and property as required. Ensure security of keys is maintained in the porters lodge. Undertake regular security checks of premises during silent hours. Reset burglar alarms and advise the Portering / Transport Manager. To liaise with the security department as and when required. To monitor CCTV equipment and act appropriately when required. For further job information, please see job Description attached. Job description Job responsibilities To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed. Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semi skilled work. To ensure that the daily collection and delivery of mail is carried out as scheduled. To sort mail and ensure mail is transported to its destination in the shortest possible time. To collect items from Pharmacy and deliver to Trust premises as required. To collect and deliver specimens to and from Trust premises and Pathology as required. To obtain proof of receipt when required from service users following delivery. To deliver, remove or transfer equipment from/to/between Trust premises. To deliver stores to all villas and ward areas. To deliver food to villas and ward areas. To secure buildings and property as required. Ensure security of keys is maintained in the porters lodge. Undertake regular security checks of premises during silent hours. Reset burglar alarms and advise the Portering / Transport Manager. To liaise with the security department as and when required. To monitor CCTV equipment and act appropriately when required. For further job information, please see job Description attached. Person Specification Special Knowledge and Skills Essential Ability to complete accurate documentation Ability to adapt Ability to cope under pressure Ability to prioritise workload Desirable Highway Code Training. Essential Manual Handling Fire Commitment to undertaking relevant training commensurate to the job role. Desirable Infection Control COSHH De-escalation & Break Away Food Hygiene Experience Essential Able to undertake basic maintenance tasks: Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner Ability to work without immediate supervision, being able to prioritise, and use own initiative Have understanding and awareness of Security risks Previous experience of working in a demanding work environment Desirable Ability to read situations Basic understanding of IT/mobile devices Previous experience of working in a estates/facilities environment Experience within a customer care/or a patient focused environment Qualifications Essential Basic literacy & numeric skills Desirable First Aid certificate Physical Attributes Essential Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy). Physical Attributes Essential A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability) Smart appearance Ability to work as part of a team Flexible approach to working patterns, change and unpredictable environments Caring, friendly attitude. Ability to deliver high standards of work at all times Ability to retain knowledge Self motivated Person Specification Special Knowledge and Skills Essential Ability to complete accurate documentation Ability to adapt Ability to cope under pressure Ability to prioritise workload Desirable Highway Code Training. Essential Manual Handling Fire Commitment to undertaking relevant training commensurate to the job role. Desirable Infection Control COSHH De-escalation & Break Away Food Hygiene Experience Essential Able to undertake basic maintenance tasks: Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner Ability to work without immediate supervision, being able to prioritise, and use own initiative Have understanding and awareness of Security risks Previous experience of working in a demanding work environment Desirable Ability to read situations Basic understanding of IT/mobile devices Previous experience of working in a estates/facilities environment Experience within a customer care/or a patient focused environment Qualifications Essential Basic literacy & numeric skills Desirable First Aid certificate Physical Attributes Essential Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy). Physical Attributes Essential A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability) Smart appearance Ability to work as part of a team Flexible approach to working patterns, change and unpredictable environments Caring, friendly attitude. Ability to deliver high standards of work at all times Ability to retain knowledge Self motivated Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South West Yorkshire Partnership NHS Trust Address Field Head Hospital Ouchthorpe Lane Wakefield WF1 3SP Employer's website https://www.southwestyorkshire.nhs.uk (Opens in a new tab)