Job Description - Support Coordinator (241595)
Description
Tyneside Foyer, Newcastle upon Tyne
Temporary 9 months, Full Time 37.5 hpw
Salary £24,664 and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Coordinator, you’ll play a really important role in supporting the smooth running of our service. You’ll be working with our young people who are aged between 16–25. We help them in the areas of emotional support, building on their independent living skills, provide advice and we advocate for our customers. Many of our customers have a Mental Health diagnoses and can present with behaviours that are challenging. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.
Typical day as a Support Coordinator
* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
* Working with customers with complex mental health needs.
* Helping customers with daily living activities such as budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
* Carrying out risk assessments, support planning, goal setting, and regular reviews.
* Supporting our support workers in service delivery while focusing on our service KPIs and working alongside management to achieve these.
* There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Passion to support our customers to live their best life, working collaboratively with an eye for detail.
* Experience of creating person-centred support plans and supporting colleagues in working to the plans.
* Experience of coordinating and assessing customer referrals.
* The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Job details
* We provide 24-hour support to our customers. You’ll work on a 4-week rota basis that is completed for the full year, working 8 am – 8 pm, including weekend work and Bank Holidays.
* We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend doing the things that matter to you!
* Able to use technology for creating and updating support plans, complete online learning, and collaborate with colleagues.
* You’ll need an Enhanced DBS check done, and we pay for that.
What’s in it for you?
* 34 days leave (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* We Grow Our Own colleagues (not literally, of course!), when you’re ready for the next step in your career, you can grow with us!
* Colleagues really matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Click APPLY NOW to see our Support Coordinator Job Description, find out about us, and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
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