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About the role
Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn’t available. You will motivate and engage the team, ensuring they have everything needed to excel. Our services include in-shop, delivery, Click+Collect, and drive-thru. You will lead the team in delivering a great customer experience, whether they order in-store or online.
During a typical shift, you can expect to:
1. Inspire the team to achieve excellent results and uphold high standards
2. Lead by example by serving customers quickly and courteously
3. Prepare products, including making sandwiches and managing ovens
4. Ensure displays are well-stocked and appealing
5. Maintain a clean, tidy, and presentable shop environment
What we can offer you
* Competitive pay paid weekly
* Colleague discount of up to 50% on Greggs products for you and a family member
* Free hot drinks during your shift
* Paid breaks to recharge
* Sharing 10% of profits with colleagues
* Health and Wellbeing App offering Remote GP and Physiotherapy services
* Growing holiday entitlement as your career progresses
* Share plans to help you save and invest
* Pension scheme with up to 7% employer contribution
* Employee assistance app and helpline for wellbeing support
* Long service awards celebrating career milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you
You should be reliable with natural leadership skills and a passion for delivering exceptional customer service. Supporting an inclusive culture that values diversity is important. If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we encourage you to apply.
About us
At Greggs, we love what we do and have fun! Our culture is built on how we support each other. Everyone is welcome, regardless of background, preferences, or beliefs. We want all our colleagues to feel comfortable and authentic at work. Learn more about us on our website.
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