NHS Business Services Authority provided pay range
This range is provided by NHS Business Services Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are looking for a Quality Information Analyst to join the Health Exemption Services team who will be responsible for extracting, analysing and presenting highly complex data to internal and external customers and stakeholders, tailoring outputs to the diverse needs of different audiences and providing advice and insight to support business critical decisions.
The post holder will be expected to deliver analytical products including highly complex modelling to support the reporting of management information and insight alongside producing and maintaining the reporting suite that delivers quality information to the services above.
Flexible working arrangements are part of the role, and the role can be worked from home or in the office. The successful individuals can be based in Newcastle. There may be a requirement on occasion to work from the office.
What do we offer?
* 27 days leave (increasing with length of service) plus 8 bank holidays
* Flexible working (we are happy to discuss options such as compressed hours)
* Flexi time
* Active wellbeing and inclusion networks
* NHS Car lease scheme
* Access to a wide range of benefits and high street discounts
Main duties of the job
* Ability to handle and create highly complex datasets by using business intelligence tools, raw data, SQL queries and data mining techniques to clean, process, interrogate, analyse and visualise data in an effective and informative manner.
* Provide expert analysis and develop methods to collect, collate and evaluate quantitative and qualitative highly complex and sensitive data for performance reporting, financial modelling, business planning and forecasting.
* Responsible for the creation and maintenance of analysis and reports that support delivery, functions and decision making for Citizen Services and the wider business.
* Conduct advanced analysis, interpretation and presentation of highly complex data and information to support critical decision making.
* Decide on the best methodology to analyse and resolve highly complex analytical queries.
* Communicates and presents highly complex data effectively at all levels to both internal and external stakeholders.
* Delivers timely and targeted suite of reports which analyse trends over time and encompass appropriate statistical methods.
* Responsible for developing fully documented analysis and dashboards to satisfy both routine and ad hoc insight to senior management.
* Responsible for providing data to answer Freedom of Information, Parliamentary Questions and Subject Access Requests.
* Resolve highly complex information problems where there is no precedent.
* Represents the organisation as a data/business expert with internal, external customers and stakeholders.
* Responsible for the maintenance of business intelligence tools to meet new and changing requirements.
* Supports training and advice across the relevant services in relation to the appropriate usage and understanding of data and information.
* Ensure the integrity of the data and all reports and information requests are quality checked.
* Works collaboratively with a diverse range of customers/users within the Organisation at all levels.
* Propose policy or service changes to improve the services and processes of the Health Exemption Services.
* Make use of available IT to automate tasks where appropriate.
* Participate in user acceptance testing for new or changed information systems.
* Undertakes periodic validation checks of performance and management data.
* Works flexibly with colleagues utilising their relevant skills and experience.
* Responsible for achieving team and personal objectives.
* Lead by example setting and promoting the highest standards of behaviour.
* Will undertake such other duties as may be required commensurate with grade, training and experience.
Seniority level
Associate
Employment type
Full-time
Job function
Business Development, Analyst, and Administrative
Industries
Government Administration
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