Role title: Workshop Supervisor Salary: dependent on experience Hours: 6am-2.30pm (plus overtime paid at x1.5) Location: BCA Immingham This role will be filled on a temporary to permanent basis upon successful completion of a probationary period Join the UK’s largest B2B used vehicle service At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want. Now, this is where you fit in… We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. Our Site Operations teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless. Reporting to the Workshop Operations Manager, the individual will play a key role in supervising and leading the Workshop Team. They will assist in ensuring that all technical operations performed by the Workshop team are completed within the contractual SLA’s and lead times and fully comply with RUK quality standards and requirements. This role will have responsibility for a team of Workshop Team Leaders, QC Operatives, OE Operatives and Workshop Technicians. Your key responsibilities will be: Support the Workshop Operations Manager to review and develop scheduling for KDC Workshop Support in the planning and source sub-contract labour as required to meet Daily/Weekly forecasts Lead the Depot’s support to KUK for mandated audits. Carry out internal QC audits of all areas of the business to ensure compliance to and report and present findings to the management team and record systematically. Monitor all Workshop flows to ensure efficiencies are maximised Minimise cost through efficient working practices Identify training needs for all areas of the Workshop Operations Ensure Daily/Weekly & Monthly KPI performance is achieved Control staff holidays to ensure manning levels meet and accommodate forecasted volumes on a daily basis Implement customer policies & Customer requirements within the Workshop Operations Review & monitor Workshop productivity, scheduling, utilisation & efficiencies Hold regular meetings with all Workshop departments to identify any concerns or opportunities e.g. Health & Safety, Productivity, efficiencies etc. Promote a Health & Safety culture within all Workshop Operations Ensure all tooling requirements within the Workshop Operations are met and the maintenance programme for specific tooling is maintained e.g. Torque Wrenches, Diagnostic equipment etc. Ensure accurate records are maintained for training, sickness, holidays, disciplines, welfare and attendance Be active in the development and integration of ISO Stand in for the workshop as and when required. To be successful, you’ll bring some of the following experience with you: You should be self-motivated and flexible with the ability to work well on your own or as a team member and to be customer focussed. A good knowledge of workshop & system operations is also desirable but full training will be provided. Experience in supervising a team Have a flexible attitude towards all Depot activities Ability to work under pressure at Peak periods to meet vehicle ETA’s etc. Prioritisation of tasks and collect information effectively Good computer skills with a knowledge and experience of manufacturers/OEM systems and Microsoft Office applications. A good technical background is desired, but training will be provided on Customer specific requirements Be receptive to working overtime when required Has the motivation for progression within the business We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes: Company Pension Scheme An Employee Assistance Programme Enhanced maternity, paternity, and adoption leave Access to trained Mental Health First Aiders And so much more… As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA. Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks, please assume you have been unsuccessful. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. INDHP