Summary
We are looking for an enthusiastic Business Admin Apprentice to join our vibrant and friendly team. You will work within our admin department and will be supported through your qualification with real experience to complement your learning.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday - Friday, shifts TBC.
40 hours a week
Start date
Monday 21 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
At Prestige Safety Services, we are a friendly team and will help you along the way of your apprenticeship with mentoring from a previous candidate who has completed the course. We have a fun friendly working environment offering plenty of opportunities and development of skills.
General duties for this role include:
* Making and receiving calls - internal and external.
* Creating and receiving emails.
* Effective communication of any enquiries throughout the business.
* Dealing with all enquiries and allocation of work as required.
* Recording all emails and calls taken.
* Preparation of all paperwork including Qualsafe.
* Submission of all paperwork including Qualsafe.
* Administration of accounting system.
* Dealing with all invoices and receipts - sent and received.
* Ensuring all invoices are paid.
* Relevant communication sent for any overdue payments.
* Payments processed efficiently and accurately for all incoming invoices.
* Dealing with all quotes.
* Ordering and sorting of all stationery required.
* Ordering and sorting of all equipment needed.
* Preparation of all reports.
* Co-ordination of all contractors.
* Ensure all paperwork in place for contractors.
* Researching suppliers and sourcing products.
* Negotiation of prices with supplies as deemed necessary.
* Increasing and dealing with all Personal Protective Equipment (PPE).
* Updating of Webpage.
* Creation and updating of Blog posts.
* Creation and updating of all Social Media posts.
* Organisation of all training administration.
* Organisation of all training courses delivered - venue / attendees etc...
* Creation and organisation of all computer files.
* Creation and organisation of all marketing activities - Schools / Chambers etc...
* All general administration.
* Other duties as can be reasonably trained.
* Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace.
* Monitor the health and well-being of individuals in your care.
* Assist individuals to maximise their independence.
* Contribute to the daily running and administration of an effective and efficient service or team.
* Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs.
* Promote the health and wellbeing of individuals.
* Record, report and store information related to individuals.
* Maintain own and others’ safety at work.
* Maintain and further develop your own skills and knowledge.
* Contribute to the quality of services by participating in improvement activities.
Where you’ll work
Suite 9
The Gables Business Court
Belton Rd
Epworth
DN9 1JL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DN COLLEGES GROUP
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training will be at North Lindsey College/ Doncaster College where you will access a wide range of facilities on offer.
Training will be delivered on a day release basis.
You will undertake Functional Skills for English and/or Maths if needed.
Requirements
Desirable qualifications
GCSE in:
* English (grade C/4 or above)
* Maths (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Physical fitness
Other requirements
You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW):