Summary
We are looking for a Junior Estate Agent Apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised.
Annual wage
£14,722 a year
Training course
Junior estate agent (level 2)
Hours
Shifts to be confirmed.
37 hours 30 minutes a week
Possible start date
Monday 3 February
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales.
Junior Estate Agents may work in different areas of estate agency, i.e. sales, auctioneering and commercial property.
In all cases, they will be required to understand and comply with contractual, statutory and legal restrictions, and client confidentiality. They will be working under supervision within the wider organisation.
Duties will include:
* Data registration
* Producing window adverts
* Arranging and booking viewings
* Accompanying colleagues on site visits to various properties
* Selling additional services
* Collecting keys
Where you’ll work
8 THE CROSS
NESTON
CH64 9UB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WOODSPEEN TRAINING LIMITED
Your training course
Junior estate agent (level 2)
Equal to GCSE
Course contents
* To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
* To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
* To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
* Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
* Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
* Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
* To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
* To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
* Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
* Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).
Your training plan
* Level 2 Junior Estate Agent Apprenticeship Standard
* Training schedule has yet to be agreed. Details will be made available at a later date
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Logical
* Team working
* Initiative
* Patience
* Sales
* Driver
Other requirements
Looking for a driver and someone to start ASAP. Also someone with a positive attitude, organised, team player and professional telephone Manner