Day Concierge
7am-7pm 4 on 4 off rota
London N6
£28,000-£29,000
Our client has an exclusive private residential estate located in Hampstead who are recruiting for a permanent concierge with excellent administrative and IT skills as well as a natural flair for customer service. You must be courteous, polite and positive to residents and have previous strong front desk/concierge experience either in a private residential development or transferring from a 5 star hotel setting. Duties will include ensuring that the front desk is covered for the duration of the shift, assisting residents, guests and visitors when and where required, logging mail and deliveries, managing CCTV and monitoring the security of the grounds and development, ensuring effective security of the building, answering the telephone, logging all messages and dealing with general enquiries, ensuring that the common parts of the building are kept clear of obstructions, liaising closely with the Building Manager, ensuring all contractors in attendance at the building are properly signed in and out with the correct authorisations, and carrying out any additional duties as directed by the Building Manager and the Managing Agent. All applicants must be extremely customer focused, able to deal with demanding clientele, have a good command of the English language both written and spoken, be security conscious and with good attention to detail