Employer: Royal Surrey NHS Foundation Trust
Employer type: NHS
Site: Royal Surrey Hospital
Town: Guildford
Salary: £25,329 - £26,958 Pro Rata Per Annum inc. HCAS
Salary period: Yearly
Closing: 21/01/2025 23:59
Temporary Staffing Administrator
Band 3
Job overview
A fantastic opportunity has arisen for a Temporary Staffing Booking Administrator to support our professional, fast-paced Temporary Staffing Team.
The Temporary Staffing Team manages and assists with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels. This is carried out across all staffing groups including Nursing, Allied Health Professionals, Medical, and Administration (this includes Bank and Agency workers, bookings, queries, and invoicing).
You will be proactive, tenacious, and have excellent communication skills both written and verbal. You will work together with the Trust’s department managers and matrons, building relationships to gain a better understanding of their temporary staffing needs and requirements.
The ideal candidate will be proficient with various IT applications to use the established E-rostering systems. You will also have an excellent working knowledge of Microsoft packages, including Word, Outlook, and Excel.
Main duties of the job
1. To provide comprehensive administrative support to ensure the effective deployment, management, and payment of temporary staff (bank and agency) in accordance with policies and procedures.
2. To be the first point of contact for temporary staff, agencies, and line managers, guiding all aspects of the temporary staffing process in accordance with policies and procedures and national guidelines.
3. To be proactive in ensuring shifts are filled with bank workers, reducing agency use.
4. To take responsibility for the delivery of the Temporary Staffing Service out of hours and at weekends when there may be no management cover.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) has given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
To manage and assist with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels. This is carried out across all staffing groups including Nursing, Allied Health Professionals, Medical, and Administration (this includes Bank and Agency workers, bookings, queries, and invoicing).
Person specification
Qualifications
* Good general education (5 GCSEs or equivalent at C or above) or equivalent experience
* NVQ3 or equivalent level of experience
* Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
Knowledge and Experience
* Knowledge of records management, information governance, and data protection
* Experience of working in a customer service environment
* Experience of working in an office environment in an administrative role
* Experience of working in a temporary staffing function
* Experience of using Allocate HealthRoster/BankStaff
* Experience of using the Electronic Staff Record (ESR) system
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