Job summary Healthshare is a successful provider of clinical and diagnostic services to the NHS and private sectors across various locations throughout the country. We have a fantastic opportunity within Healthshare Clinic West London for Head of Clinical Services. The successful candidate will lead and oversee clinical services, including outpatients, inpatients, endoscopy, theatres and imaging. Ensuring clinical excellence and a consistently high standard of quality is delivered to our patients, professional and national standards must be met. Main duties of the job The role will carry responsibility for leading on clinical governance, embedding best practice and driving continual improvement. The Head of Clinical Services will manage and have oversight of the clinical and non-clinical teams, requiring demonstrable management skills and the ability to support those line-managing their own teams. The ideal candidate should have previous experience within a similar role. About us We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things. Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients. We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence. We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration. We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them. Benefits: 25 days annual leave (plus Bank Holidays) and option to buy/sell Private Healthcare (Benenden) Company Pension Scheme Life Assurance Blue Light Card Refer a Friend Scheme CPD Opportunities Wagestream Reward Gateway Cycle to Work Scheme Smart Tech EV Car Scheme Date posted 08 November 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number M0045-24-0135 Job locations Riverside Clinic Great West Road Brentford Middlesex TW8 9DR Job description Job responsibilities Key Working Relationships The post holder is professionally and managerially accountable to the Executive Director and is expected to work closely with other staff and leads within the hospital to ensure care delivery is safe and efficient Develop strong partnerships with key stakeholders both internally within Healthshare and externally e.g. consultants, local NHS Trusts etc The post may require, liaison with a range of health, social services and voluntary sector personneland members of other agencies Clinical Responsibilities Strategies and plan for the clinical department according to company standards for excellent service and growth Ensuring teams are performing consistently to KPI's and service levels Monitor compliance to legal guidelines, internal policies and quality standards Plan and oversee all patient care or administrative operations and programs Identifying areas for improvement and development both operationally and clinically Coordinate and supervise staff providing constructive feedback Provide personnel with clinical training and opportunities for continuous development Working across teams/functions to ensure any operational or clinical requirements continue to be met and support Clinical Leads to achieve the same Monitoring and Reporting The Head of Clinical services will monitor and assist in the delivery of patient care and provide appropriate clinical and managerial leadership throughout the department. The post holder will act as a role model and mentor to clinical staff providing advice and support to others to promote good practice consistent with legislation and hospital policies. Key Competencies Experienced in acute clinical services and delivery of acute care; Previous experience within a managerial role responsible for multiple departments; Registered Nurse Level 1 or Registered practitioner / Diploma / relevant Health Speciality Degree/ Degree Level qualification; Evidence of relevant professional development, both clinically, managerially, preferably evidenced by a registered qualification with the NMC, HCPC or GPC; Awareness of NMC Code of Accountability and HCPC Standards of Proficiency and the HCPC / GPC Standards of Conduct, Performance and Ethics and JAG accreditation standards for endoscopy; Good financial awareness, including business planning and budgeting; Head of Clinical Services is responsible for providing clinical direction and strong, professional leadership to all clinical staff including nursing, allied health professionals and medical staff either directly employed or working under practising privileges; Head of Clinical Services must lead and drive the delivery of excellent clinical standards of care within all clinical areas, driving a culture of patient safety, clinical effectiveness and continuous improvement of the patient experience; As a member of the Senior Management Team, Head of Clinical Services must ensure the hospital teams provision of safe, effective, caring and responsive patient care in a safe, high-quality clinical environment in a way which maximises the financial and operational performance of the hospital. Head of Clinical Services has a responsibility to ensure all appropriate measures are taken to maintain, promote and safeguard the wellbeing and interests of patients, employees and visitors Job description Job responsibilities Key Working Relationships The post holder is professionally and managerially accountable to the Executive Director and is expected to work closely with other staff and leads within the hospital to ensure care delivery is safe and efficient Develop strong partnerships with key stakeholders both internally within Healthshare and externally e.g. consultants, local NHS Trusts etc The post may require, liaison with a range of health, social services and voluntary sector personneland members of other agencies Clinical Responsibilities Strategies and plan for the clinical department according to company standards for excellent service and growth Ensuring teams are performing consistently to KPI's and service levels Monitor compliance to legal guidelines, internal policies and quality standards Plan and oversee all patient care or administrative operations and programs Identifying areas for improvement and development both operationally and clinically Coordinate and supervise staff providing constructive feedback Provide personnel with clinical training and opportunities for continuous development Working across teams/functions to ensure any operational or clinical requirements continue to be met and support Clinical Leads to achieve the same Monitoring and Reporting The Head of Clinical services will monitor and assist in the delivery of patient care and provide appropriate clinical and managerial leadership throughout the department. The post holder will act as a role model and mentor to clinical staff providing advice and support to others to promote good practice consistent with legislation and hospital policies. Key Competencies Experienced in acute clinical services and delivery of acute care; Previous experience within a managerial role responsible for multiple departments; Registered Nurse Level 1 or Registered practitioner / Diploma / relevant Health Speciality Degree/ Degree Level qualification; Evidence of relevant professional development, both clinically, managerially, preferably evidenced by a registered qualification with the NMC, HCPC or GPC; Awareness of NMC Code of Accountability and HCPC Standards of Proficiency and the HCPC / GPC Standards of Conduct, Performance and Ethics and JAG accreditation standards for endoscopy; Good financial awareness, including business planning and budgeting; Head of Clinical Services is responsible for providing clinical direction and strong, professional leadership to all clinical staff including nursing, allied health professionals and medical staff either directly employed or working under practising privileges; Head of Clinical Services must lead and drive the delivery of excellent clinical standards of care within all clinical areas, driving a culture of patient safety, clinical effectiveness and continuous improvement of the patient experience; As a member of the Senior Management Team, Head of Clinical Services must ensure the hospital teams provision of safe, effective, caring and responsive patient care in a safe, high-quality clinical environment in a way which maximises the financial and operational performance of the hospital. Head of Clinical Services has a responsibility to ensure all appropriate measures are taken to maintain, promote and safeguard the wellbeing and interests of patients, employees and visitors Person Specification Qualifications Essential RGN NMC Skills Essential Awareness of quality issues Commitment to Customer Care Experience Essential Acute care Knowledge Essential Clinical Governance Patient experience Patient safety Person Specification Qualifications Essential RGN NMC Skills Essential Awareness of quality issues Commitment to Customer Care Experience Essential Acute care Knowledge Essential Clinical Governance Patient experience Patient safety Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Healthshare Group Address Riverside Clinic Great West Road Brentford Middlesex TW8 9DR Employer's website https://healthshare.org.uk/ (Opens in a new tab)