The Vacancy
Are you an experienced Business Analyst ready for your next challenge?
We're looking for a Business Analyst to join our growing Enterprise Services function on an 18-month fixed-term contract.
This is an exciting and varied time to join us, contributing to the success of key programmes and change initiatives across the Group, including the Voids and Lettings Core Change Programme.
This programme focuses on improving processes within the New Customers directorate, equipping colleagues with the tools they need to excel and ensuring customers enjoy a 'best-in-sector' experience when moving into their new home with Platform.
In this role, you'll play a key part in the programme's success by providing essential analysis support to the programme and working closely with stakeholders across the Group to identify and document requirements, process maps, pain points, and benefits.
Some of the things we need from you:
1. A Lean Six Sigma or similar business analysis qualification or equivalent experience
2. Familiar with User Acceptance Testing practices and able to conduct this thoroughly
3. Gap analysis, root cause analysis and requirement gathering experience
4. Experience of producing As-Is and To-Be process maps using Microsoft Visio
5. Experience of creating, analysing, and optimising business process models
6. Experience in translating user needs into system requirements
7. Advanced knowledge of MS Office suite
8. Strong time management and organisational skills, be able to prioritise your workload with the ability to work alone and as part of a team
9. Experience of data analysis, data cleansing & data optimisation activities would be beneficial
While this role is home based, you should have the ability to travel to Group offices and other locations as required. Our Group offices are located at Birmingham Business Park and Central Park, Worcester.
Some of the great benefits we can offer you:
1. Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
2. Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
3. Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
4. Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
5. Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
6. Learning and Development opportunities
7. Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
How to apply:
If you're looking to take the next step in your career with a forward-thinking organisation that's dedicated to investing in people and communities for a stronger, more sustainable future, click apply now to complete a short online application and upload your current CV.
For more details about this position, please refer to the attached job description or if you'd like further information about the role, please contact Chris Robinson (Programme Lead) via email: Chris.Robinson@platformhg.com
We aim to hold virtual interviews for this role during the week of 13th January 2025 and will contact you following shortlisting to arrange a suitable time.
We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.
The Company
Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
Why Work Here?
Benefits
Great opportunities for further development and training
Up to 28 days holiday plus bank holidays
Workplace pension with employer contributions of up to 12%
Company van and uniform Depending on role
Flexible working arrangements with remote working widely available
iPad and mobile phone Depending on role
Our Values
People Matter
We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.
Own It
We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.
One Team
We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.
Be Brave
We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes. #J-18808-Ljbffr