Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions.
As Global Account Manager Account manager you will be accountable for managing and growing a portfolio of global corporate clients, consisting of large market leading International Private Medical Insurers (iPMI) and world leading multinational employers.
Cultivating long lasting relationships and being a trusted advisor to bring value to our client's businesses through a strong commitment to success, consistent performance, and the ability to sustain commercial growth within a portfolio.
Role and Responsibilities
1. Managing the end to end contracting process; key milestones, addition of new services and addendums, the renewal cycle, pricing discussions
2. Ensuring SLAs, performance metrics and commercial obligations are consistently achieved
3. Developing and maintaining clear account plans for each client, including visibility and ownership of their financial performance and profitability
4. Presenting and providing demos of our existing, new and developing products and services
5. Educating clients in new product developments or enhancements, or adaptations to our service delivery model that will impact on their customers. Updating ...